TALK SUICIDE Support Service

The TALK SUICIDE Support Service is a free service available to support individuals, families and friends of those at risk in the Brisbane area and surrounds. The TALK SUICIDE Support Service operates between the hours of 9:00am and 4:30pm providing telephone and face to face support to people 15 years and over.

TSSS is a strengths-based, person-centered, non-clinical community based response to suicide guided by lived experience that strives to fill the gap between crisis response and clinical interventions. Talk Suicide Support Staff coordinate a wrap around continuum of care response and work collaboratively with agencies, services and informal supports, whilst maintaining an ongoing and comprehensive support role with the person at risk and their support network.

TSSS support ranges from brief intervention through to ongoing emotional support as long as is necessary for skills to develop and hope increase. Our Support Staff use a range of tools such as motivational and mindfulness based strategies however the greatest tool in our toolkit is in our humanity. Simply showing care, compassion and giving our time can and does save lives.

TSSS aims to promote safety, and develop an individuals awareness and skills to manage their suicidiality by tapping into their existing skills and resources to do so.

How we work…

Our model of service is different but it works. We work together with people at risk of suicide. We don’t see them as ‘patients’ or ‘clients’.

We do not use an office to meet with people at risk. Rather, together we will choose a place, often outdoors, that is a relaxed and neutral environment. It may be a park, a beach or even a coffee shop, but it will be somewhere that is conducive to conversation and establishing a supportive relationship based on confidence and trust.

Our work goes beyond the norm. Our approach is to invest time to establish a relationship of empowerment and support. We provide a practical non-clinical, non-medical, non-therapeutic support mechanism built on empathy, compassion and care.

Our focus is to encourage individuals to gain an awareness of their world view and help them to build resilience and confidence that they can be ok.

Personal Stories

A word from those we have helped…

An ecstatic mood

My daughter, Alice who lives  in Newcastle rang me about three weeks ago to say that the family of a good friend at Lismore was deeply concerned about one of their sons, john.

He had moved into deep depression, had dropped out of Uni, spent most of the time in his room and had expressed suicidal inclinations.

John had been in and out of various therapies but they were ineffective and I think he was really refusing to see them anymore as they did not seem to hep him. I asked CAPS if they would engage with John and his family and they agreed to do so.

Alice ran me just this last Saturday in an ecstatic mood as she had received reports through her friend that John’s condition had improved significantly since the CAPS’ intervention. The family was extremely grateful about the major turn-around in John’s condition and ascribe it to CAPS’ intervention.

I think this account demonstrates just how effective the CAPS’ model is. It also highlights how important it is to keep growing CAPS and the services that in can deliver.

Test Name

A Fortunate One

When one hears of a suicide a sense of regret immediately arises within, if only I could have talked to them, to say it’s okay it’ll be alright. I was lucky I had someone to talk to me, that person was Carla from CAPS. I’m so fortunate she was there for me or I may not be here by now to tell you of this. And how glad I’m to still be here!

R. Gold Coast

Encouragement and Hope

For the first time in my life, I no longer go the deep dark places that have always been a part of my life.

Thank you to Carla and CAPS for your support, encouragement and hope.

J. Sunshine Coast